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- How to Fix: "Server Login: Local Computer" error on SPSS 28/29 MacOS ERROR: SPSS will launch to a "Server Login" screen but clicking OK will cause nothing to happen. The user is unable to properly launch the software and is essentially stuck in this screen. FIX 1: Close all instances of SPSS using Activity Monitor.... Read More
- macOS - People Server FileZilla Setup Instructions People Server FileZilla Setup Instructions The Instructions below explain how to setup Filzilla (which comes pre-installed on UBC provided Mac's and PC's) to access your people.ok.ubc.ca site. Please note that people.ok.ubc.ca is being d... Read More
- Change the default server for Cisco AnyConnect Windows: 1. Log in to the VPN normally per the instructions at How do I connect to VPN with Enhanced CWL.2. Open a Windows Explorer (File Explorer) window. 3. Copy this file path: C:\Users\%username%\AppData\Local\Cisco... Read More
- How to add Student or Staff Email to Outlook App on macOS How to add your UBC Email (Staff or Student) to the Outlook App on macOS This was tested on macOS Ventura 13.3. 1. Download the Outlook app from the App Store (if you don’t have it already) 2. Enter your student/staff email on th... Read More
- Student Employees - Link your Employee Number to your CWL username In order to to be able to access a number of services as a staff member, you will need to link your employee # to your cwl account. This is require in order to access Canvas Courses, Workday, your Staff email etc. You will also need your employee... Read More
- How do I add money to my Student UBCcard? The following article describes how to add funds to your Student UBCcard (via credit card or some debit cards) in order to print from student printers. To top up UBCcards using cash and all debit cards visit the Sunshine Cafe or Student Housing... Read More
- Microsoft Windows XP/7 upgrade project As you may be aware, support from Microsoft for Windows XP1 has ended, and it will be ending for Windows 72 and Windows Server 2008 and 2008 R23 by January 14th, 2020. To prevent vulnerability via security risks associated with the above, our team; ... Read More
- How to fix network drives missing on a Windows computer Note: the visuals displayed on your screen could vary from the illustrations shown, based on the specific version of Microsoft Windows you are using. Note: this information is relevant for computers running Windows 10 or 11 (SCCM Template), supported... Read More
- IT Equipment Purchasing Process - Updated 2022 How to purchase department funded non-catalogue IT equipment in Workday To align with Procurement best practices, Workday business processes and manage our IT resources more efficiently to support the growing campus, the processes for purchas... Read More
- Troubleshooting tips for syncing your FASmail Email synching issues are more common when you switch between working remotely to on campus. Apple devices are also more prone to issues with syncing especially when using the Mac exchange client (which doesn’t work well with Microsoft). To avo... Read More
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